Privacy Policy

Last updated: February 27, 2026

This Privacy Policy describes how ClearSpeak Academy collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website and services, we collect certain information to improve your experience and provide quality accent reduction and fluent English speaking courses.

Information We Collect

We collect information in various ways to serve you better. When you register for our courses, we collect your name, email address, phone number, and details about your English proficiency level. We also gather usage data through cookies and analytics tools, including information about how you interact with our website, the pages you visit, and the features you use. Additionally, we may collect payment information when you enroll in our courses, though payment processing is handled by secure third-party providers. If you contact us with questions or feedback, we retain that communication to assist you effectively.

How We Use Your Information

We use the information we collect to deliver and enhance our accent reduction and English speaking courses. Your personal details help us personalize your learning experience and track your progress through our curriculum. We use your email address to send course materials, updates, and important announcements about your enrollment. Usage data helps us understand which course components work best and allows us to continuously improve our teaching methods. We analyze this information to develop better content and features tailored to learners in Canada and beyond. We never sell your personal information to third parties, though we may share necessary details with service providers who assist us in delivering our courses.

Your Privacy Rights

You have several important rights regarding your personal information. You can request access to any data we hold about you, and we will provide it in a clear, understandable format. If you believe any information is inaccurate, you have the right to request corrections. You can also request deletion of your personal data, though we may retain certain information as required by law or for legitimate business purposes. If you wish to withdraw consent for our use of your information, you can do so at any time. To exercise any of these rights, simply contact us using the information provided below, and we will respond promptly to your request.

Cookies and Tracking

We use cookies to enhance your browsing experience and improve our website functionality. Cookies help us remember your preferences, maintain your session, and understand how you use our platform. These small files stored on your device allow us to recognize returning visitors and provide personalized content. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device. Analytics cookies help us track page performance and user behavior patterns. You can control cookie settings through your browser preferences, though disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and misuse. Our website uses secure encryption protocols for data transmission, and sensitive information is stored in protected databases with restricted access. We regularly update our security practices to defend against emerging threats. Our team members are trained in data protection best practices. However, no system is completely secure, and while we strive to protect your information, we cannot guarantee absolute security. If we discover a breach, we will notify affected users promptly and take appropriate remedial action.

Third-Party Services

Our website may integrate with third-party services to provide you with better functionality and services. These may include payment processors, email providers, and analytics platforms. We share only the minimum necessary information with these partners to deliver our services. We carefully select third-party providers and require them to maintain appropriate security standards and privacy protections. These providers have their own privacy policies, and we recommend reviewing them to understand how they handle your information. We are not responsible for the privacy practices of third-party services, but we work diligently to ensure they meet our standards.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page. For significant changes, we may provide additional notice through email or prominent announcements on our website. Your continued use of our website following any updates constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us. We are here to address your concerns and answer any inquiries about our privacy practices.

Email: [email protected]

Phone: +1 416 527 3891

Address: King Street West 247, Toronto, M5H 2R2, Canada